Refund Policy
Your satisfaction matters to us. Here's everything you need to know about our refund process and eligibility requirements.
Refund Eligibility
At somiralunthqeva, we understand that sometimes our budget control platform might not meet your specific needs. That's exactly why we've designed a straightforward refund policy that protects your investment while ensuring fair usage of our services.
30-Day Window
Refund requests must be submitted within 30 calendar days of your initial purchase date. This timeframe gives you adequate opportunity to explore our platform's features.
Account Usage
Your account should show genuine attempt to use our budget control features. We review basic usage patterns to ensure the platform wasn't suitable for your needs.
Valid Reason
You must provide a clear explanation of why our platform didn't meet your expectations. Common reasons include feature limitations or compatibility issues.
How to Request a Refund
Contact Our Support Team
Send an email to info@somiralunthqeva.com with "Refund Request" in the subject line. Include your account details and purchase information.
Provide Required Information
We'll need your full name, email address associated with the account, purchase date, and detailed reason for requesting the refund.
Review Process
Our team will review your request within 3-5 business days. We may ask follow-up questions to better understand your experience.
Refund Processing
Once approved, refunds are processed within 7-10 business days back to your original payment method.
What's Not Eligible
While we strive to accommodate reasonable refund requests, certain situations fall outside our refund policy:
- Requests made more than 30 days after purchase
- Accounts that have been used extensively (over 90 days of active usage data)
- Refunds requested due to user error or misunderstanding of clearly stated features
- Promotional pricing differences or subsequent sales
- Requests submitted after account suspension due to terms violations
Processing Times & Methods
Refunds are always processed using your original payment method. Credit card refunds typically appear within 5-7 business days, while PayPal refunds usually process within 3-5 business days. Bank transfers may take up to 10 business days depending on your financial institution.
Partial Refunds
In some cases, we may offer partial refunds instead of full refunds. This typically applies when you've used significant portions of our service but encountered issues that prevented full satisfaction. Partial refund amounts are calculated based on usage patterns and time elapsed since purchase.
For annual subscriptions, we calculate partial refunds based on unused months remaining in your subscription period. Monthly subscribers are generally eligible for full refunds within the 30-day window, provided they meet other eligibility criteria.
Need Help With Your Refund Request?
Email: info@somiralunthqeva.com
Phone: +1 (778) 852-0140
Address: 1280 4 Ave S, Lethbridge, AB T1J 0R2, Canada
Response Time: Within 24 hours during business days